PRODUCT IMAGES & AVAILABILITY DISCLAIMER

At RUG & REST, we strive to provide accurate product images and descriptions on our website. However, due to factors beyond our control, slight variations may occur.

Product Images & Colour Disclaimer

The colours of rugs and furniture displayed on our website are as accurate as possible. However, actual colours may vary due to:

• ➤ Differences in screen settings, resolution, and lighting conditions.
• ➤ Natural variations in materials, dyes, and manufacturing processes.

We do not guarantee that the colour you see on your screen will be an exact match to the physical product.

If colour accuracy is important, we recommend visiting our stores to view the product in person before purchasing.

Product Availability

We make every effort to keep our website up to date with stock availability. However, due to high demand and supply chain factors:

• ➤ A product may be out of stock even if listed as available online.
• ➤ Some items may be available for online order only and not in our physical store.
• ➤ Backorder options may be available for certain products (we will provide estimated delivery times).

If an order is placed for an item that is out of stock, we will:

• ➤ Notify you as soon as possible.
• ➤ Offer alternatives, a backorder option, or a full refund if preferred.

Errors & Omissions

While we strive for accuracy, product descriptions, pricing, and availability information may contain occasional errors.

We reserve the right to correct errors or update product details at any time, even after an order has been placed.

If a pricing or listing error occurs, we may:

• ➤ Cancel the order and issue a refund.
• ➤ Offer the correct price or product details for reconsideration.

Your Rights Under Australian Consumer Law

Our policies are in line with Australian Consumer Law (ACL), which ensures your rights when purchasing goods. If a product is:

• ➤ Significantly different from its description or advertised images,
• ➤ Faulty or defective beyond normal variations,
• ➤ Not as expected due to misleading information,

You may be entitled to a refund, exchange, or repair, depending on the circumstances.

For assistance, contact us at support@rugnrest.au or visit one of our stores.

Contact Us

If you have any questions or concerns about product images, availability, or stock updates, please reach out to:

Email: support@rugnrest.au

Visit Us: Blacktown Shopping Centre & Mount Druitt Shopping Centre